Para Reconocida Compañía Mundial Líder en soluciones de Software de Telecomunicaciones, Seleccionaremos: Analista Técnico Funcional CRM
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Our customer company is seeking a CRM Developer with extensive technical and functional knowledge of CRM thin client, smart client applications like CIM, Support and Portal, position located in Buenos Aires, Argentina.
Be Proactive to identify potential issues with each and every delivery and take corrective actions on time.
Help team with On-time and quality Deliveries as per SLA guidelines.
Ongoing UAT support and defect fixes.
Handle, Assist Configuration issues.
Root cause analyses of various defects.
As part of the team provide recommendations for performance improvements.
Handle communication with the customer application teams (both IT and business)
Day to day sessions with support teams on escalated issues
At least 5 years of CRM thin client and Smart Client technical experience including but not limited to CIM and Support applications, CRM data model, SLA Manager, Integration Gateway etc.
Strong J2EE skills (Java, EJB, Web Services)
At least 3 years of knowledge of HP/SUN OS, Experience with Web Servers and Application servers (Websphere or Weblogic) is a must
At least 3 years of Unix scripting and SQL experience
CRM configuration/administration knowledge
Knowledge of Rational ClearCase and ClearQuest tools
Customer facing onsite experience
Strong written and oral communication skills in Spanish and English.